Philips SpeechExec and Windows 10
Your computer was upgraded and now your Philips SpeechExec software is no longer working? The most likely explanation is that you were running a version of SpeechExec that is not compatible with Windows 10.
What is compatible?
Here’s a quick overview of Philips SpeechExec Pro software versions, what’s still supported and what you need to know when switching to Windows 10.
Versions compatible with Windows 10:
- Version 10.x
- Version 8.8, but the software version is end of life since March 2017
Older software versions, not compatible with Windows 10:
- Version 8 to 8.7: software end of support by December 2018
- Version 7: software end of support since November 2015
- Version 6: dongle, software end of support since September 2013
- Version 5: dongle, software end of support since September 2013
What to do?
a) If you have anything prior to version 7, you will need to purchase a new license. These can be purchased from a Philips Certified partner. Contact us, if you need help finding one.
b) If you have version 7 or later, you will want to install version 8.8.880 or higher. Version 10.x is the latest software version of SpeechExec. Licenses can be purchased from a Philips Certified partner. Contact us, if you need help finding one.
Step 2: On the current installation
a) Revoke your license (See this article for more information)
b) Uninstall it
Step 3: Go to the product support page for the appropriate SpeechExec version and fill out the webform. Choose the right link below.
b) SpeechExec Pro Dictate and/or Transcribe
(your license key will start with PDBI or PTBI)
Step 4: Follow the instructions on screen and enter your license key and fill out the web form to be contacted.
Still need help? Contact us with your question.
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