New Safeguards for Client Information
The legal world relies significantly on knowledge and information. In addition, the attorney-client relationship cannot exist without confidentiality and privacy. For these reasons, the protection of sensitive communications and information is paramount to the legal profession.
There are many benefits to working in today’s digitally enabled law firm – enhanced and accelerated service, flexibility, and business agility are a few. However, those benefits come with potential risks.
Forbes reported 1,300 average daily cybercrime incidents in the U.S. alone in 2019, at a total cost of more than $3.5 billion. The American Bar Association acknowledges that hacking and data loss are inevitable, aligning with law enforcement opinion that it should be discussed as a matter of “when” and not “if.” The ABA Tech Report 2018 shows that 23% of respondents report that their firms have experienced some sort of security breach. Beyond the financial aspect, there is opportunity cost following a breach or compromise stemming from long-term reputation damage and loss of trust.
To protect sensitive or confidential information while keeping up with client demands, it’s critical to examine your firm’s security posture.