More Than Just Words

A picture is worth a thousand words. 80+% of the population are visual learners. Studies show that visual images combined with text increase memory retention up to 89%.[1] Images are effective facilitation tools to share information and help us to have better insights as well as increased clarity of the associated text.

Imagine you are explaining this via text only:
“It’s an electrical apparatus to convey speech sound by using a string of numerals.”

Confusing right? It’s a regular phone.
Fun fact: visuals are processed 60000 times faster than text.

Here are few advantages of using visual communication:

Increases the credibility of your message

Visual communication is a guaranteed way of achieving a response. It is attention grabbing but facilitates trustworthiness as well. Let’s say someone bumped into your car on the road. You have to call your insurance provider and one of the many things they will ask for is pictures. Otherwise you will have a hard time conveying the extent of the damage. An image has the ability to reinforce the credibility of what’s being represented.

Deliver information more directly

A graphical record is considered to be a valuable tool used to decipher information more accurately. Based on a study conducted, it was found that when a relevant image is paired with information, people remembered 65% of the information 3 days later. In comparison, people only tend to retain 20% of what they read. It allows the recipient of the message to not only comprehend the information instantly and clearly, but also allows the sender to argue or promote the ideas being presented more effectively.

Share on the go

Suppose an insurance adjuster visits a site and takes multiple pictures as evidence, and there are several more sites on the list for him to visit that day. For ease of work, he takes notes on his smartphone or any other dictation device. Since he cannot attach pictures with the dictation, he needs to explain his findings in as much detail as possible. When there is a time-lag between observing and documenting those observations, the possibility of capturing 100% of the information diminishes. Furthermore, the adjuster has to send his dictation notes and pictures via different tools from the field, and office staff will have to manually combine the information submitted into a case file. This creates more work and could cause information to be mixed up by mistake.

Having the ease of capturing everything together – text, dictations and pictures – increases the value and reliability of the work being carried out.

Do you know that Philips SpeechLive offers multi-picture attachment with your dictations? Try it for free today or contact us for any questions.


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