Keeping Up with Security

In an era where technology drives an increasing pace of progress, advanced voice solutions are enabling busy professionals to maximize their workday. Beyond simply recording audio, these solutions help simplify business process flows and administrative work, and allow for greater flexibility in the way team members work together.

New voice capabilities mean new needs for data protection

While there is tremendous usefulness in new voice innovations and the industry continues to play a more prominent role in delivering business value, it is important to be aware of the security considerations of quickly growing technologies. Evaluating the security capabilities of new technologies must be at the forefront of any planning discussions as organizations introduce new software and hardware into their IT environments.

Data protection has also become a constant topic across all sectors in recent years. A Clark School study at the University of Maryland is one of the first to quantify the near-constant rate of hacker attacks – every 39 seconds on average, affecting one in three Americans every year. Since COVID-19, the US FBI reported a 300% increase in reported cybercrimes.[1]

The following aspects of digital security should be thoroughly assessed to ensure proper safeguards are evolving alongside new voice technologies.



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