3 Common Myths about the Philips SpeechLive Cloud
At times, people are still skeptical about the cloud and how it works, and cloud applications are considered an uncertainty factor. We thought we’d clear up three common myths about the cloud dictation solution, Philips SpeechLive.
Myth 1: “Everything is stored at all times”
Philips SpeechLive stores personal data for login and billing purposes and handles audio recordings, voice files and text documents in its core functionality. Depending on individual preferences or company regulations, recordings can be deleted at any time or downloaded automatically or manually after a certain period of time.
Reality: It is always the user who decides what should be stored and what should not.
Myth 2: “Data is transferred to different regions”
We work with several data centers across the globe to store data as locally as possible and satisfy different legislations. Data is clearly separated based on customers’ locations. In the United States, Canada and Australia data is stored locally on Microsoft Azure servers. In Europe, customer data is stored within the EU on the high security server “earthDATAsafe” of Kapsch BusinessCom.
Reality: In line with the GDPR, customer data is stored in the country where the customer is located.
Myth 3: “Leaks happen during data transmission”
For data transmission to and from Philips SpeechLive, a three-stage encryption mechanism is in place. A file is encrypted during recording on a professional recorder, your smartphone or online, while being sent to the cloud, and when stored on the cloud server.
Reality: We are aware that no data transmission is 100% secure. However, knowing the sensitivity of the data our customers deal with, we have always aimed for the highest security standards from the day we launched Philips SpeechLive.
Another common misconception about SpeechLive is that it only works with a smartphone. To learn about all of the ways to incorporate SpeechLive into your workflow, check out this blog.
If you would like to know more about Philips SpeechLive and what it can do for you, leave us a comment or contact us.
German verison: Böse Cloud? Wir räumen mit drei gängigen Mythen rund um Philips SpeechLive auf.
Hello, can you give me more information about GDPR for THE SPEECH RECOGNITION SERVICE
I read in https://www.speechlive.com/ie/general-terms-and-conditions/
To provide the Speech Recognition Service, SPS uses external service providers who contract with SPS and are subject to duties of confidentiality. In particular, SPS uses Nuance Communications Ireland Limited (“Nuance”) as a service provider for speech recognition. Nuance may, in its discretion, process your Speech Data outside the EU, including in the USA or in other countries lacking an adequate level of data protection.
Please see our End-User License Agreement here: https://www.speechlive.com/us/eula/ and let us know if you have any more questions.
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