A serendipitous solution for maximized productivity

Lynch & Lynch is a mid-sized law firm based in South Easton, Massachusetts, USA. In 2020, attorneys began growing weary of the challenges posed by using recorders with tapes. On the transcription side, the amount of time consumed listening to the inferior audio quality of recordings was huge and meant support staff had to repeatedly listen to portions of files and clarify content with attorneys. The cost of repair when the machines broke down was also an added expense to the company. It wasn’t long before attorneys began trying out Philips Pocket Memo 8000 Digital Portable Recorders in combination with the Philips SpeechLive cloud dictation platform to ease the workflow and adapt to advanced technology.

The SpeechLive cloud connects attorneys with paralegals to facilitate easy collaboration on all dictations and transcriptions in the works. Attorneys record voice files on their recorders or even on their smartphones and can send them for transcription right away. As the world faced the COVID-19 pandemic, the Lynch & Lynch team was able to handle the change in work arrangements seamlessly with Philips SpeechLive in place. Support staff taking care of transcriptions simply transitioned to working from home, accessing dictations by logging in to a web browser on any computer.

For legal professionals looking into a digital dictation and transcription solution, I highly recommend looking into Philips,” says Gail Gianunzio, a paralegal who has been with the firm more than 15 years.

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