Tag Archives: Best Practice

Teamwork makes the dream work

Even if you’re a sole practitioner attorney, physician or sales professional, chances are you still have a team supporting you. Even one-man(or woman)-shops need assistants or client and patient service representatives to help them address admin and business issues, while larger organizations use whole teams that might even stretch across multiple time zones or continents. Regardless of your organization’s size,

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Competitive markets demand efficiency

As the legagl industry continues to consolidate, small and midsize firms need to stay as efficient as possible to remain competitive in their markets. This lesson became crystal clear to LANE, Lawyers and Business Advisors Inc. (LANE). It was essential to keep the overhead costs minimal while still delivering excellent client service. The key was leveraging voice technology as much as possible to eliminate time-consuming typing.

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